How to Reply to an Email from a Shared Account in Outlook When sending email from shared mailbox it will become visible for anyone else within the group to see and reply to (read more about how to create a group in Outlook). If the shared address doesn’t show within the From field at the top, click to change.How to Send an Email from a Shared Mailbox in Outlook If you wish to remove it, simply head into your settings within the mobile app, choose an account, then choose an address to delete. The address will now show in your account list. Select the mail account that has been permitted to use a shared email.Sign into primary mail account within the app.Add Shared Account to Outlook via Mobileįirst, install the Outlook app on your device. Finally, select Next → Finish → Close.Highlight the correct email address and choose change.Select Account Settings, and Account Settings again.You will first need to log in with your primary email address within Office 365. Keep reading to learn how! Add Shared Mailbox to Outlook via WebĪdd Outlook shared mailbox to your account by using the web.

Sometimes it will automatically appear in your folders, if it doesn’t you will need to manually set this up in order to send and receive emails via the shared address (learn more about how to create folders in Outlook). Remember, you can only add this account once the admin has added you as a member. You can add a shared mailbox to Outlook on the web version of Office 365, or mobile version using the following simple steps.

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Outlook open shared mailbox